Delivery How long is the delivery time? Our normal delivery time is 1-2 days in Denmark and 2-5 days in EU-countries. My order arrived damaged You can refuse the product on delivery, if you see that it is clearly damaged. If you find the damage after you’ve received your product, then simply let us know as soon as possible by sending an email at info@upcycleit.com. Can I collect my order the same day I have placed the order? No. We do not offer pickups on location. Do I pay for the delivery? No. We always pay for delivery in Denmark and other EU-countries. Which carrier does upcycle it use? We use Postnord in Denmark and Sweden, and GLS to the rest of the EU-countries. Back to FAQ